Terms of service

1. User Account Responsibilities

When you create a shopper account, you warrant all submitted details such as delivery address, contact email and payment information are truthful and complete. You hold full accountability for all activities performed under your account credentials. You shall keep your account password confidential and notify us promptly if you detect unauthorized access. Qivento reserves the right to suspend or terminate accounts suspected of fraudulent transactions, abusive ordering patterns or policy violations.

2. Product Information, Images and Pricing

We strive to keep product specifications, imagery and pricing accurate. Nevertheless, typographical errors, display glitches and inventory sync delays may occasionally happen. We retain the right to correct misprinted prices. If a product is listed at an obvious erroneous price, we may cancel your related order even after an order confirmation email has been sent. Product photos serve for illustration only; minor color differences caused by screen calibration variations will not constitute a product defect.

3. Order Acceptance Policy

Submitting an online order constitutes your purchase offer. A binding sales contract is only established once we send out the official order‑confirmation email. We may decline or cancel orders for reasons including stock exhaustion, suspected fraud, undeliverable destination address or breach of our terms. When a paid‑for order gets cancelled, a full refund will be processed to your original payment method.

4. Intellectual Property Rights

All site text, product photos, brand logo, graphic artwork, trademarks and layout designs displayed on this platform are intellectual property belonging to Qivento. You may not copy, distribute, reproduce, edit or commercially exploit these materials without our prior written permission.

5. Limitation of Liability

To the maximum extent permitted under consumer‑protection statutes of the State of Ohio, Qivento shall not be held responsible for indirect damages, lost profits, business disruption or consequential losses related to your purchase and product usage. Our total cumulative liability shall never exceed the actual dollar amount you paid for the relevant individual order.